Sales/Support Chat

Allow your customers to take decision quicker by communicating through chat when ever you want. Once the support team is online. Automatically the chat option appears.

People feel more comfortable when they can communicate instantly. You can help them to decide which stone is best according to their needs.

Giving advises to costumers who are having a tough time choosing between two colors will not only make the customers happy but also satisfied with your services.

Features

 

Chat History
You can have look at the chat history of your team along with important details like country, duration and the name of agents.

The best thing is that you don’t have to worry about the space your records are taking because we store all your records.

You can delete your call records whenever you want to.

 

Automated Messages

With the help of triggers you can send automated messages based on multiple conditions like time, visiting a particular page or on performing a specific action.

You can use it when your sales team is away or is busy handling other costumers.

It’s a perfect tool if you want to keep your sales team small.

You can easily manage all these conditions and change the message from time to time if you want to. This tool is as easy as a pie.

 

Create Shortcut’s

You can save your time by answering the frequently asked questions by the visitors.

Guide new visitors by showing them your website features along with messages.

Shortcuts are a major time saver.

Your team can work on other important and new issues rather than the old ones.

 

Multiple Agents

Add Multiple Agents and every agent is an administrator of their own account.

You can add unlimited number of agents.

 

Aliases

Create multiple aliases and answer each chat and query with different accounts.

You can make them look authentic and unique by adding profile picture, work title etc.

 

Manage Departments

Now you can create and assign your team members different tasks.

Enable or disable your teams aaccording to your needs.

 

Manage Sites

You can add different widgets to as many websites you want to add.

Answer on behalf of different sites from just one dashboard.

You can track from where your chats are coming from.

 

Visitor Monitoring

Monitor your visitors and see their country and the pages they visit.

You can build your sales strategy based upon the data and target your audience accordingly.


Talk with us

We're here to help

Hi! I'm Megan and I am in charge of making Stone-Suite as helpful as possible for you. Don't hesitate to drop me a line if you have a question, if you need help to understand the results or to find the best support personal for your website.

Questions you may have

Yes. We are completely secure and we manage your website professionaly. We have an excellent team and we will are just waiting to convert your site into a powerful tool.
Stone-suite is a feature packed system that has been build with over 5000 hour development with numerous features that is best for stone business. like Kitchen Visualizer, Edges listing, Natural stones and Quartz listing. Support Chat, CRM with Leads in your area. You will just love the complete solution. And the trial is 100% free. All you need is to just call us to order a trial setup for you.
Stone-suite is designed to get you started quickly. If you have an existing website you can easily move to stone-suite. We will transfer you content on stone-suite. Give you a Preview. And when you like it. We will make it running on your website.
Stone-suite can also design a theme that matches your existing website so that you can have that seamless experience. Just for a small fee. You can also talk on support to know about more options
Stone-suite is designed to be very user-friendly and we are sure it would be a breeze to use. But still if you need us to manage the website. You can give us plain instructions and we will fill the gap for you. You can communicate with us on phone, chat and email. We feel great to be available for you.