Allow your customers to take decision quicker by communicating through chat when ever you want. Once the support team is online. Automatically the chat option appears.
People feel more comfortable when they can communicate instantly. You can help them to decide which stone is best according to their needs.
Giving advises to costumers who are having a tough time choosing between two colors will not only make the customers happy but also satisfied with your services.
You can have look at the chat history of your team along with important details like country, duration and the name of agents.
The best thing is that you don’t have to worry about the space your records are taking because we store all your records.
You can delete your call records whenever you want to.
With the help of triggers you can send automated messages based on multiple conditions like time, visiting a particular page or on performing a specific action.
You can use it when your sales team is away or is busy handling other costumers.
It’s a perfect tool if you want to keep your sales team small.
You can easily manage all these conditions and change the message from time to time if you want to. This tool is as easy as a pie.
You can save your time by answering the frequently asked questions by the visitors.
Guide new visitors by showing them your website features along with messages.
Shortcuts are a major time saver.
Your team can work on other important and new issues rather than the old ones.
Add Multiple Agents and every agent is an administrator of their own account.
You can add unlimited number of agents.
Create multiple aliases and answer each chat and query with different accounts.
You can make them look authentic and unique by adding profile picture, work title etc.
Now you can create and assign your team members different tasks.
Enable or disable your teams aaccording to your needs.
You can add different widgets to as many websites you want to add.
Answer on behalf of different sites from just one dashboard.
You can track from where your chats are coming from.
Monitor your visitors and see their country and the pages they visit.
You can build your sales strategy based upon the data and target your audience accordingly.